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Modern workplace

Microsoft 365, deployed properly the first time

Tenant design, mailbox migration, policy configuration and user onboarding for Microsoft 365.

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The problem

Most Microsoft 365 problems are not licensing problems. They are configuration problems that surfaced months after go-live: a tenant set up with default settings, sharing policies nobody chose, a migration that left mail in two places, and users who were given a licence and a login but no explanation of what changed. The result is an organisation paying for capability it does not use and carrying risk it did not intend to accept.

How we approach it

We treat the deployment as a design exercise rather than a switch-on. That means deciding the identity model before anything else, agreeing the sharing and retention posture explicitly, migrating mail and files in a sequence that keeps a working fallback at every point, and running the user transition as a communication exercise rather than an email on the morning of the cutover.

The deliverable is a documented tenant your IT team can operate without us, not a dependency on our helpdesk.

What you get

  • Identity and access model agreed before any migration begins
  • Mail and file migration with a working fallback at every stage
  • Sharing, retention and conditional access configured deliberately
  • Documented configuration handed to your team
  • User onboarding that reduces the post-migration support spike
  • Licence assignment matched to actual role requirements

How the engagement runs

The sequence, and why each stage comes where it does.

  1. Discovery

    We audit the current mail platform, file storage, identity sources, device estate and the compliance obligations that constrain the design.

  2. Design

    Tenant configuration, identity model, licence mapping and migration sequence are documented and agreed before any change is made.

  3. Pilot

    A representative group migrates first. Problems found here are configuration issues; found later, they are incidents.

  4. Migration

    Mail, files and groups move in agreed waves, each with a rollback position and a confirmed completion check.

  5. Enablement

    Users are onboarded with role-relevant guidance. Your IT team receives the documented configuration and an operational handover.

  6. Post-migration review

    Thirty days after cutover we review licence assignment, support tickets and adoption, and correct what the live environment revealed.

Technology we work with

Named so you can check the fit against your existing estate.

  • Microsoft 365
  • Exchange Online
  • SharePoint Online
  • Microsoft Teams
  • Entra ID
  • Microsoft Intune

Frequently asked questions

How long does a migration take?
For a straightforward organisation under 100 users, typically three to five weeks from discovery to completion. Complexity comes from the number of source systems, mailbox sizes and how much of the file estate needs restructuring rather than from headcount alone.
Will there be downtime?
Mail migration is designed so users keep working throughout - mail flows to the old system until their cutover, then to the new one. The visible change is a mail client reconfiguration, usually a few minutes per user.
Can you migrate from Google Workspace?
Yes. Mail, calendar, contacts and Drive content migrate to Exchange Online and SharePoint. The part that needs planning is Drive sharing structure, which does not map one-to-one to SharePoint permissions.

Talk to us about microsoft 365 deployment

Tell us where you are now and what you are trying to reach. We will scope it honestly, including whether this is the engagement you actually need.

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