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Licensing operations

Licensing that keeps pace with your headcount

Ongoing licence administration, renewal handling and seat allocation as your organisation changes.

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The problem

Licence administration is a small task that is never anyone's priority. Seats stay assigned to people who left, new starters wait for someone to notice they need a licence, renewals happen automatically at whatever the count was last year, and the total quietly grows.

How we approach it

We manage the administration: seat assignment and reclamation as people join and leave, a renewal calendar with a review before each date, and a single consolidated view across publishers rather than one portal per vendor.

The intent is that your licence count tracks your headcount closely, in both directions.

What you get

  • Seat assignment and reclamation handled as staff change
  • Renewal calendar with a review window before every date
  • Consolidated view across Microsoft, Adobe, Autodesk and Zoho
  • Mid-term additions handled without a procurement cycle
  • Renewal quotations prepared in advance rather than at the deadline
  • Single point of contact across publishers

How the engagement runs

The sequence, and why each stage comes where it does.

  1. Position baseline

    Current entitlements, assignments and renewal dates across publishers.

  2. Process agreement

    How joiner and leaver notifications reach us, and what we are authorised to do without further approval.

  3. Ongoing administration

    Seat changes actioned within the agreed window as notifications arrive.

  4. Renewal cycle

    Each renewal reviewed against actual usage before it is quoted, not after it has renewed.

  5. Periodic review

    Quarterly review of position, spend and upcoming renewals.

Technology we work with

Named so you can check the fit against your existing estate.

  • Microsoft 365 admin centre
  • Adobe Admin Console
  • Autodesk Account
  • Zoho admin
  • Renewal tracking

Frequently asked questions

How quickly are seat changes actioned?
Within the window agreed in your service definition, which for most clients is one business day for additions and reclamations. Urgent additions for a new starter are handled same-day where the notification reaches us in the morning.

Talk to us about licence management

Tell us where you are now and what you are trying to reach. We will scope it honestly, including whether this is the engagement you actually need.

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